Welcome to EDClinicUK. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. About Us

EDClinicUK (“we”, “us”, “our”) operates this website to provide customers with discreet access to health‑related products.
If you have any questions, contact us at sales@edclinicuk.co.uk.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into a binding contract.
  • You will use our products responsibly and in accordance with all applicable laws.

3. Use of Our Website

You agree not to:

  • Misuse the website or attempt to interfere with its security.
  • Use the website for unlawful purposes.
  • Copy, reproduce, or distribute any content without permission.

We reserve the right to restrict access or terminate accounts for misuse.

4. Product Information

We aim to provide accurate product descriptions, pricing, and availability.
However:

  • Colours, packaging, or details may vary slightly.
  • We reserve the right to update or discontinue products at any time.

5. Orders & Payments

By placing an order, you confirm that:

  • All information provided is accurate and complete.
  • You are authorised to use the payment method provided.

We reserve the right to cancel or refuse orders if:

  • Payment cannot be processed.
  • Fraudulent activity is suspected.
  • Products are unavailable.

6. Pricing

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
We may update prices at any time, but confirmed orders will not be affected.

7. Shipping & Delivery

Our full Shipping Policy applies. Key points:

  • Orders are dispatched within 1–2 working days.
  • Delivery times may vary by location and courier.
  • We are not responsible for delays caused by incorrect address details.

For full details, please refer to our Shipping Policy.

8. Returns & Refunds

Our full Refund Policy applies. Key points:

  • Opened or used products cannot be returned.
  • Unopened items may be returned within 14 days.
  • Damaged or incorrect items must be reported within 48 hours.

For full details, please refer to our Refund Policy.

9. Privacy & Data Protection

We take your privacy seriously.
You have the right to:

  • Access your personal data
  • Update your information
  • Request deletion of your data

For all data‑related requests, contact sales@edclinicuk.co.uk.
Please review our Privacy Policy for full details.

10. Medical Disclaimer

Products sold on EDClinicUK are not a substitute for professional medical advice.
You agree that:

  • You will consult a healthcare professional if needed.
  • You use our products at your own discretion and risk.

We are not liable for misuse or adverse reactions.

11. Limitation of Liability

To the fullest extent permitted by law, EDClinicUK is not responsible for:

  • Losses caused by misuse of products
  • Delays or failures outside our control
  • Indirect or consequential damages

Your statutory rights remain unaffected.

12. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of EDClinicUK and protected by copyright laws.
You may not reproduce or distribute any content without written permission.

13. Third‑Party Links

Our website may contain links to third‑party sites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Any losses arising from their use

Use third‑party sites at your own discretion.

14. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes take effect immediately upon posting.
Continued use of the website indicates acceptance of the updated terms.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.

16. Contact Us

For questions about these Terms & Conditions, contact us at:
sales@edclinicuk.co.uk